Reviews

This company goes above and beyond to make sure customer service is satisfactory. We needed a storage unit for 2 months, not only did we get 1 month free, but when we told them that we needed the unit for a few days extra above and beyond the 2 months, they just charged us for a week instead of the full month. Very responsive and easy to work with! Will recommend.

This is a great place to store the things you can’t part with! Very clean and the people are great to work with!! Highly recommend!!

The Storage Barn is a new, extremely clean, well-located, and well-designed storage facility--with both indoor and outdoor units--with staff that go above and beyond their call of duty to serve their customer's storage needs. In particular, they have been extremely accommodating to me whenever I have asked them to do something out of the ordinary. My indoor unit is just the right size to house my materials. When I moved in in 2017, the main building was not even fully finished yet, so I knew that I was getting a brand new space to store my belongings! Additionally, the main building is temperature and climate-controlled, thereby assuaging concerns I had about all important storage conditions. I could not have asked for a better facility--and staff--to help me manage my invaluable materials!

Great staff. Very friendly and helpful.

Great place for keeping ur stuff safe and friendly staff and u can pay at a machine too we been with them since they pretty much opened great space for the right price!

Decent prices with 24/7 access

So easy to deal with! Great experience

Great customer service and extremely accommodating.

Words do not express how pleased I was with the owners of the storage barn and how amazing their facility is. I’m going to tell everyone I know to frequent this establishment! Thank you for being AWESOME!

Very helpful, reliable, attentive owners and staff. This is my first choice for all my storage needs.

I can’t say enough good things about my experience with the Storage Barn. Exceptional customer service and the woman who owns it, is the most helpful and kind person I’ve come across lately! I will definitely be using them again for my storage needs!

Great facilities, wonderful staff, very Secure and without a doubt impeccably maintained...

Such a nice place

Little on the expensive side but staff very understanding money in the situation of covid 19

Awesome team, always working with me through storage solutions and being patient through the complicated COVID financial situation. Highly recommend this place!

Amazing experience! Professional, responsive and very clean units/site. I would highly recommend The Storage Barn.

Helpful and friendly staff, good size options for any needs, and good location.

Great business to work with. Clean facilities. Reasonable pricing. Would use them again anytime.

Premises are kept immaculate and structures are well maintained. Customer service is very good. Storage Barn will work with each client to help get their needs met.

storage barn has been great with helpful staff and competitive prices. will defiantly return if i find my self in need of storage in the area again.

Getting a unit was easy, staff was very friendly and helpful. Everything went as expected and was a pleasurable experience.

Very clean and easy to navigate. The people who work there are very friendly.

Just needed an inexpensive storage unit to hold something's until i was into my home. Had a GREAT EXPERIENCE with the staff and the way they helped. Would recommend them and will definitely use them in the future.

Communicative, clean, and convenient. Very responsive and helpful, highly recommend.

Nice facilities and great people

Just finished my lease, great place with a clean environment, great pricing

5 STAR service with the best pricing around. The staff at the Storage Barn are so friendly; they don’t treat you as a unit number but as a customer. They make it their business to ensure you get the right unit to meet your needs. The location is convenient, easy access, and grounds well maintained. You can’t go wrong!

Best storage place

Stored my things here while I lived in the area for 6mos or so. The property and units were very clean and well kept and the small unit I had was a reasonable price. Highly recommend

The Storage Barn management was super helpful and accommodating, and the facility was clean and well-kept. We would definitely use them again for our storage needs. We recommend them highly.

Open 24/7, very friendly

We rented a storage unit with the storage barn in Dover for three years I mix of personal and business storage. We always felt the place was well-maintained and secure. The staff was always friendly and easy to work with. I would highly recommend using The Storage Barn!

Awesome experience with the Storage Barn. Very close to Durham so definitely a great storage facility for UNH. My daughter needed a place to store all of her belongings for the summer so we decided to rent a storage unit here, and it was perfect. Thanks guys!

I have relied on a "required" expansion of storage space for personal property and belongings (like most everyone I know) for about 15 years. I'm so pleased to have found The Storage Barn! From the modern design/build quality of the units and facility, to the property layout and the size/cleanliness of the units, and the professionalism and genuine customer service from the staff, The Storage Barn redefines a new storage facility industry standard. Rent. Store. Smile.

The staff was super helpful and accommodating for me. I had a smooth and easy experience and the unit was very clean and it was extremely roomy.

Edit - great customer service willing to help solve or work with you to solve any problem. My first post was made a lil hasty. I have had 2 storage units before them and well I've never really had a bug problem with them they had terrible customer service and I was a little to quick to think this place was the same. (original post: Really bad bug problem tho, like bugs in all of my stuff..... Most are dead...... Some weren't)

Great place to store items!

Clean secure place with ample parking and enough space to turn a trailer.

Very helpful and easy to do business with!

Super convenient - I'm a huge fan of the unmanned rental kiosk! You can sign up and pay there, even after office hours. 24/7 access, and well-lighted at night. There's cameras inside the buildings (most likely for liability reasons). Moving out was super easy as well - just cleaned everything out, swept up, and a phone call in the morning took care of the rest. I highly recommend The Storage Barn - they were just what we needed to store some belongings temporarily, and at a reasonable price.

Very fair prices. Very friendly workers. I have had a unit for over a year now. The staff know me by name and are very personable and treat me like a valued customer. They have helped me a few times when i couldn't pay my bill on time. They are just very kind and helpful and i refuse to move somewhere else because i really like the way I'm treated here. I have no complaints. I love the place!

Its kinda my work.... But... Its nice. We like it😁

Nice clean place customer friendly

Cleanest Storage space I have ever used, these guys are awesome!!

Friendly accommodating staff and very clean accessible facilities .

Average prices, all new facility, 24hr access, climate control available, friendly, helpful staff.

As far as storage goes not bad. Did mess up the auto pay once.

Good place to store your belongings & it's not a dump!

I hav had a unit here going on 3 yrs love the friendly staff and love not worryinh about paying after hours cause there is a payment machine out front, my unit is safe and perfect for all my storage needs

Vary nice

Good access and kiosk is great. Communication has been a slight issue. They use email for most everything and I don't get some communications.

Wow!! what a great place to rent a storage unit. The owner Jessica is awesome. Very warm welcoming to all her customers. The staff that works there, they are very knowledgeable. The location is perfect. The grounds are well maintained. Also the pricing if affordable for sure. I know were to go again when I have to store my things. OH yeah , if you that person that 2nd for 3rd shirt and you can't make it to pay there is a kiosk that you are able to go to after hours and pay.

Everything seemed well maintained

Brand new nice and clean... Building more units now. Good rates and 24 hour access...No gutters tho, makes it tough getting in and out of the storage unit if it's raining.

This is a great storage facility. The units are new and clean and the staff was friendly and accommodating. I rented a large unit while between homes and brought a huge uhaul to unload at night. Well the unit couldn't fit everything so I commandeered a neighboring unit beside it that was empty and unlocked, hoping no one had rented it. Probably not the best idea, but what are you gonna do at 10pm? I called in the am, and it was already rented by someone who just hadn't moved in yet! The staff was able to shuffle around units to let me keep the unit, preventing me from moving everything again. Moving sucks, but at least the storage rental was easy. Thanks again!

Beautiful, new, clean facility with great staff.

We just rented a unit from the Storage Barn. After renting from other locations in the past, this place is by far, the best. It is brand new, the units are super clean and easy to get to (exit 9 to Sixth Street - right off the highway). The staff here are very friendly and awesome to work with. One of the best parts about the Storage Barn is the ability to pay your bill online - and their rates are EXTREMELY reasonable. From start to finish, our experience with The Storage Barn has been easy and hassle-free. Thank you guys for all of your help!

Unit has a slight musty smell but that may be because it’s an outdoor unit. So far we have no complaints.

Very pleased. Able to access on a holiday weekend to unload household items. Well lit, very clean, no worries about flat tires from broken glass or litter.

Great service! Very well maintained facility.

Great facility! Clean and convenient to UNH! Very friendly, helpful staff!

Great customer service! Very easy to do

I have an additional storage area in Mass., and when I compare it to Storage Barn, it just doesn't come close!

The facility is very nice and clean. The owners were very friendly and helpful. Overall, we are very happy with it so far, even though we just moved in.

This is my first time renting a storage unit and Jessica made it a very easy, pleasant experience.

Have rented from many storage facilities and this experience has been by far the best.

I would highly recommend Storage Barn. Prices are good and access is the BEST! Customer service is excellent as well.

This place has a great and friendly staff. Who was willing to work with me to ensure I got exactly what I needed. There prices are the best between Kittery ME and Durham NH.

friendly staff, quick service, spotless storage facility!

The women at the desk is very nice friendly and helpful. They place is clean and new. Under construction but I can tell it's going to be probably the nicest storage unit rental property around!

My son just finished his freshman year at UNH. I found the Storage Barn online, and was very happy with the service and the facilities.

Units are on bottom floor. I was in and out to grab keys. My unit was all set up with a lock when I got there. I pay first months and get next free.

Wet friendly folks to deal with. The facility was easy to find and very clean!

Great customer service, worked with us easily in regards to storage unit needs, willing to move us into a larger unit as needed.

This place is not only clean, doesn’t cost ridiculous amounts of money and gives me a great sense of security with my unit, but they also have gone above and beyond for my wife and I. We had an emergency situation arise in our personal life where we needed to use all our money to repair the damages, so we couldn’t afford our monthly payment on time. They were very understanding and made sure to let us know that they get it and were willing to help. Great facility, great staff, great service. Would highly recommend to anyone looking for storage